I. General concepts
Regulations – these regulations
Service – the snoorx website, operating at https://snoorx.com/
Service Recipient – any natural person gaining access to the Website and using the services provided via the Website by the Service Provider.
Electronic Communication – Communication between the parties via e-mail (snoorx@gmail.com) and contact forms available on the website.
II. General Provisions
* The Regulations define the rules for the operation and use of the Service and define the scope of rights and obligations of the Service Users and the Service Provider related to the use of the Service.
* The subject of the Service Provider’s services is to provide free tools in the form of the Service, enabling Service Recipients to access content in the form of entries, articles and audiovisual materials or web applications and electronic forms
* Any content, articles and information containing the characteristics of tips or advice published on the Website are only a general collection of information and are not directed to individual Service Users. The Service Provider is not responsible for their use by Service Users.
* The Service Recipient assumes full responsibility for the manner of using the materials provided on the Website, including their use in accordance with applicable law.
* The Service Provider does not provide any guarantee as to the usefulness of the materials posted on the Website.
* The Service Provider shall not be liable for any damages incurred by Service Users or third parties in connection with the use of the Service. All risks associated with the use of the Service, and in particular with the use and exploitation of information placed on the Service, are borne by the Service User using the services of the Service.
III. Terms of Use of the Service
* The use of the Service by each Service User is free of charge and voluntary.
* Service Recipients are obliged to read the Regulations and other documents constituting an integral part thereof and must accept its provisions in their entirety in order to continue using the Service.
* Service Recipients may not use any personal data obtained on the Website for marketing purposes.
* Technical requirements for using the Service:
– a device with a display that allows displaying web pages,
– internet connection,
– any web browser that displays web pages in accordance with the standards and provisions of the W3C Consortium and supports web pages provided in HTML5,
– JavaScript support enabled,
– Cookie support enabled.
* In order to ensure the safety of the Service Provider, the Service Recipient and other Service Recipients using the Service, all Service Recipients using the Service should adhere to generally accepted network security principles,
* It is prohibited to perform actions personally by Service Recipients or using software:
– without written consent, decompilation and analysis of the source code,
– without written consent, causing excessive load on the Service server,
– without written consent, attempts to detect vulnerabilities in the security of the Service and server configuration,
– attempting to upload or inject code, scripts and software onto the server or database that may cause damage to the Service software, other Service Recipients or the Service Provider,
– attempting to upload or inject code, scripts and software onto the server or database that may track or steal the data of Service Recipients or the Service Provider,
– taking any action aimed at damaging or blocking the operation of the Service or preventing the achievement of the purpose for which the Service operates.
* In the event of detection of the occurrence or potential possibility of occurrence of a Cybersecurity incident or violation of GDPR, Service Recipients should first report this fact to the Service Provider in order to quickly remove the problem / threat and protect the interests of all Service Recipients.
IV. Terms and conditions of registration
Service Recipients may use the Service without the need to register.
Service Recipients must be registered and have an account on the Website to use additional services provided on the Website, available only to Service Recipients after logging in.
Registration on the Website is voluntary.
Registration on the Website is free of charge.
Each Service Recipient may have only one account on the Website.
Technical requirements for account registration: having an individual e-mail account.
Service Users who register on the Website consent to the processing of their personal data by the Service User to the extent to which they were entered into the Website during the registration process and their subsequent changes or deletion.
The Service Provider has the right to suspend or delete the accounts of Service Users at its own discretion, thus preventing or limiting access to individual or all services, content, materials and resources of the Website, in particular if the Service User violates the Regulations, generally applicable legal provisions, principles of social coexistence or acts to the detriment of the Service Provider or other Service Users, the legitimate interest of the Service Provider and third parties cooperating or not with the Service Provider.
All services of the Website may be changed in terms of their content and scope, added or removed, and temporarily suspended or access to them may be limited, at the sole discretion of the Service Provider, without the possibility of raising any objection in this respect by the Service Users.
Additional security rules for using the account:
– Service Users registered on the Website are prohibited from sharing their login and password to their account with third parties.
– The Service Provider has no right to and will never request from the Service User the password to the selected account.
Account deletion:
– Each Service Recipient who has an account on the Website has the option to delete the account from the Website on their own.
– Service Recipients can do this after logging in to the panel on the Website.
– Deleting an account results in the removal of all identifying data of the Service User and the anonymization of the username and e-mail address.
V. Terms of communication and provision of other services on the Website
In the event of contact between the Service Recipient and the Service Provider, the personal data of the Service Recipients will be processed in accordance with the “Privacy Policy”, which is an integral part of the Regulations.
VI. Collecting data about Service Recipients
In order to properly provide services by the Service, to protect the legal interest of the Service Provider and to ensure compliance of the Service with applicable law, the Service Provider collects and processes some data about Users via the Service. In order to properly provide services, the Service uses and saves some anonymous information about the Service Recipient in cookie files. The scope, purposes, method and principles of data processing are available in the annexes to the Regulations: “GDPR information obligation” and in the “Privacy Policy”, which constitute an integral part of the Regulations.
•Data collected automatically: For the proper functioning of the Service and for statistics, we automatically collect some data about the Service User. This data includes:
– IP address
– Browser type
– Screen resolution
– Approximate location
– Opened subpages of the website
– Time spent on the appropriate website subpage
– Type of operating system
– Address of the previous subpage
– Referrer address
– Browser language
– Internet connection speed
– Internet Service Provider
– Anonymous demographic data based on Google Analytics: Gender, Age, Interests
– Anonymous data necessary for serving advertising:
– Remarketing data The above data is obtained via the Google Analytics script and is anonymous.
* Data collected during registration: Username, first name and last name, e-mail address In the case of logged-in Service Users (having an account on the Service), the Service User’s identifier associated with the Service User’s account may be included in the cookies saved on the Service User’s device.
VII. Copyright
* The owner of the Website and the copyrights to the Website is the Service Provider.
* Some of the data posted on the Website are protected by copyright belonging to companies, institutions and third parties not affiliated in any way with the Service Provider, and are used on the basis of obtained licenses or based on a free license.
* Pursuant to the Act of 4 February 1994 on Copyright, it is prohibited to use, copy, reproduce in any form or store in search systems, excluding the Google, Bing, Yahoo, NetSprint, DuckDuckGo, Facebook and LinkedIn search engines, any articles, descriptions, photos and any other content, graphic, video or audio materials found on the Website without the written consent or consent transmitted via Electronic Communication of their legal owner.
* In accordance with the Act of 4 February 1994 on copyright, simple press releases, understood as information alone, without commentary and assessment of their author, are not subject to protection. The author understands this as the possibility of using information from texts posted on the website, but not copying all or part of the articles, unless this has been indicated in the individual material made available on the Website.
VIII. Changes to the Regulations
* All provisions of the Regulations may be unilaterally changed by the Service Provider at any time, without giving reasons.
* Information about changes to the Regulations will be sent electronically to Service Users registered on the Website.
* In the event of a change to the Regulations, their provisions shall enter into force immediately after their publication for Service Users who do not have an account on the Website.
* In the event of a change to the Regulations, their provisions enter into force with a 7-day transition period for Service Users who have accounts on the Website registered before the change to the Regulations.
* It is assumed that each Service Recipient who continues to use the Website after the Terms and Conditions have been changed accepts them in their entirety.
IX. Final Provisions
* The Service Provider will make every effort to ensure that the Service services are offered continuously. However, it does not bear any responsibility for disruptions caused by force majeure or unauthorized interference by Service Recipients, third parties or the activity of external automated programs.
* The Service Provider reserves the right to change any information placed on the Website at a time chosen by the Service Provider, without the need to notify the Service Users using the Website’s services in advance.
* The Service Provider reserves the right to temporarily, completely or partially disable the Website in order to improve it, add services or carry out maintenance, without prior notice to the Service Users.
* The Service Provider reserves the right to permanently disable the Service without prior notice to Service Users.
* The Service Provider reserves the right to assign, in part or in whole, all of its rights and obligations related to the Service, without the consent and possibility of expressing any objections by the Service Users.
* The current and previous Terms of Service can be found on this subpage under the current Terms of Service.
* In all matters related to the operation of the Service, please contact the Service Provider using one of the following forms of contact:
– Using the contact form available on the Service
– By sending a message to the e-mail address
– By telephone to the number. Contact using the indicated means of communication only in matters related to the Service.
X. Complaints
* The Seller is responsible for the compliance of the service with the Agreement and the Account Agreement and undertakes to deliver the Goods to the Customers without physical and legal defects. Towards Customers who are not Consumers, the Seller is not liable under the warranty referred to in the Civil Code.
* In the event of non-conformity of the Goods with the contract, the Consumer has the rights specified in Chapter 5a of the Consumer Rights Act.
* The Entrepreneur shall be liable for the lack of conformity of the Goods with the Agreement existing at the time of their delivery and revealed within two years from that time, unless the expiry date of the Goods for use, specified by the Seller, their legal predecessors or persons acting on their behalf, is longer (however, the Seller clearly indicates that it does not specify the expiry date of the Goods for use as longer than two years). It is presumed that the lack of conformity of the Goods with the Agreement, which became apparent before the expiry of two years from the time of delivery of the Goods, existed at the time of their delivery, unless it is proven otherwise or this presumption cannot be reconciled with the specificity of the Goods or the nature of the lack of conformity of the Goods with the Agreement.
* If the Product is defective, the Customer is entitled to file a complaint. The complaint should include data enabling the Seller to identify the Customer and the subject of the transaction (such as name and surname, date of purchase). In the event of failure to provide the appropriate data, the Seller may ask the Customer to supplement it.
* A complaint may be submitted by the Customer in particular via e-mail
* The Seller is obliged to respond to the complaint within 14 (fourteen) days from the date of its receipt. After considering the complaint, the Seller informs the Customer whether he considers his request justified.
* If the consideration of a complaint by the Seller or the exercise by the Consumer of his rights in connection with the non-conformity of the Goods with the Agreement requires the delivery of the Goods to the Seller, the Consumer shall make the Goods available to the Seller for repair or replacement. The Seller shall collect the Goods from the Consumer at its own expense.
* Individual Goods offered by the Seller may be covered by a manufacturer’s warranty. In the event that the customer exercises warranty rights, they should provide a warranty document.
* The ODR platform is available on the website http://ec.europa.eu/consumers/odr, established pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on ODR for consumer disputes). The ODR platform is an access point for consumers and traders enabling them to resolve disputes covered by the aforementioned regulation out of court.
* In the event of a dispute between the Consumer and the Seller regarding a submitted complaint, the Consumer has the right to use out-of-court methods of complaint resolution and claim settlement; in particular, he/she has the right to submit a request to initiate mediation or a request to have the case considered by an arbitration court or to use the assistance of the district (municipal) consumer rights ombudsman.
* Detailed information on the possibility of using out-of-court methods of resolving disputes and pursuing claims and the rules of access to these procedures are available on the website www.uokik.gov.pl
XI. Right of withdrawal from the contract
* The consumer may withdraw from the Agreement within 14 days without giving any reason.
* The deadline for withdrawal from the Agreement begins when the Consumer or a third party indicated by him other than the carrier takes possession of the Goods.
* To meet the deadline, it is sufficient to submit a declaration before its expiry, for example by sending it to the Seller’s e-mail address provided in the Regulations or to the address of the Seller’s registered office.
* The declaration of withdrawal from the Agreement may be submitted on the contact form available on the subpage or by sending it to the e-mail address of the seller provided in the Regulations.
* If the Consumer withdraws from the Agreement, the Agreement is deemed not to have been concluded.
* The Seller shall immediately (no later than within 14 (fourteen) days) from the date of receipt of the Consumer’s declaration of withdrawal from the Agreement, return to the Consumer all payments made by him, including the costs of delivery of the Goods. If the Consumer has chosen a method of delivery of the Goods other than the cheapest standard method of delivery offered by the Seller, the Seller is not obliged to return to the Consumer the additional costs incurred by him.
* Refunds will be made using the same payment method used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not involve any costs for the Consumer.
* If the Seller has not offered to collect the Goods from the Consumer himself, he may withhold the refund of payments received from the Consumer until he receives the Goods back or until the Consumer provides proof of sending them back, depending on which event occurs first.
* A consumer who has withdrawn from the Agreement is obliged to return the Goods to the Seller or hand them over to a person authorized by the Seller to collect them immediately, but no later than 14 (fourteen) days from the date on which he withdrew from the Agreement, unless the Seller has offered to collect the item himself. To meet the deadline, it is sufficient to return the Goods before it expires.
* The Consumer who has withdrawn from the Agreement shall bear the direct costs of returning the Goods.
* The Consumer who has withdrawn from the Agreement is liable for the reduction in the value of the Goods resulting from their use in a manner that goes beyond what is necessary to determine the nature, characteristics and functioning of the Goods. In order to determine the nature, characteristics and functioning of the goods, the Consumer should handle the Goods and inspect them only in the same way as they could do in a brick-and-mortar store.